Everyone should stay home in line with government guidance.

If you or someone you live with has coronavirus symptoms (high temperature and / or a new continuous cough):

• Stay at home.
• If your symptoms worsen or you feel that you cannot manage at home, please refer to the NHS111 online coronavirus service.
• Please do not go to your GP practice or community pharmacy.

If you or people you live with don’t have coronavirus symptoms and you think you need advice from a GP or pharmacy for a health concern:

GP practices

The CCG has arranged for our Out of Hours (OOH) provider to offer services on Friday 8 May if your practice is closed. Patients are asked to contact their GP practice and you will be directed to the out of hours number between 8am-6pm only. After 6pm, call NHS 111 If you need medical help fast but it's not a life-threatening emergency. In an emergency always dial 999.

Saturday services will continue as normal and so please check your GP practice website for details.

Community pharmacy services

Many community pharmacies will be open for a minimum of three hours on Friday 8 May with some pharmacies being open longer. Please check the NHS website or your pharmacy’s own website for details.

For a full list of open times for pharmacies in the Vale of York click here.

Pharmacists and their teams are an essential part of the NHS and need your help and support during the coronavirus pandemic. Always treat our staff with respect, they are doing their best to provide you with the medicines and advice you need.

Dental services

If you think you need urgent dental treatment:

• call your dentist
• if you cannot contact your dentist, or you do not have one, use the NHS 111 online service
• if a clinical appointment is necessary, this will be arranged at an urgent dental care centre.

Important information on prescriptions during the COVID-19 pandemic

Order repeat prescriptions in your usual quantities at the usual time. Over ordering of your medicines may mean someone else has to go without their medicines

Order your usual prescription online or by an app. Do not go to your GP practice or pharmacy to order prescriptions and only phone them if you cannot order online or by an app. You can order repeat prescriptions on the NHS App and through your GP surgery or pharmacy’s online service, where available. You can find out about ordering medicines online at www.nhs.uk

If you have a prescription to collect:

• If you are 70 or over, have a long-term health condition or are pregnant you should arrange collection by a relative or friend, or ask your pharmacy for advice about delivery.
• Ask any relatives and friends who are delivering your medicines to make sure they have seen you pick up the bag
• If your medicines are being delivered make sure you keep a safe distance when you receive them.

For everyone else, if you are going into a pharmacy in person, follow social distancing rules and the rules put in place by the pharmacy to protect you and their staff

Pharmacies may have altered opening times to manage their workload

Sales of some medicines may be restricted in quantity by pharmacies to ensure that there is enough for everyone.

  

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