NHS Vale of York Clinical Commissioning Group (CCG) is working to ensure that people know where to get suitable treatment and avoid unnecessary trips to A&E departments on Monday 30 August. .

By choosing the most suitable service, members of the public can receive the best possible treatment and free up busy NHS services to help those who need them most.

Stephanie Porter, Director of Primary Care and Population Health, said: “NHS services can be particularly busy on weekends and public holidays. We want our patients to use the most appropriate service available and ensure they get the right care on the first attempt."

"There are a number of excellent healthcare services that people can access when they are unwell – such as the local pharmacy, NHS 111 or the out-of-hours GP service."

If you develop symptoms of COVID-19, you should immediately self-isolate and book a test. To prevent the spread of the virus, please do not attend any healthcare setting, including for a vaccination.

Self-Care

Treat minor illnesses and injuries such as sore throats, grazes and hangovers at home. Most simple ailments will begin to get better within a few days.

Ensure that you have ordered your prescriptions in time to collect them before the weekend and keep your medicine cabinet well stocked with items, such as paracetamol and ibuprofen.

Local Pharmacy

Pharmacists are highly trained health professionals who can provide confidential, expert advice and treatment for a range of common illnesses, such as headaches, fevers, upset stomachs and minor rashes. Many pharmacies are open on evenings and on bank holidays.

Below is a timetable showing which Vale of York pharmacies (York and Selby) are open this Bank Holiday Monday. 

Area	Date	Name	Address	Times
Selby	30/08/21	Arc Pharmacy	Portholme Road, Selby, YO8 4QH	12:00-13:00
York	30/08/21	Asda Pharmacy	Monks Cross Shopping Park, Jockey Lane, York, YO32 9LF	09:00-18:00
York	30/08/21	Boots Pharmacy	Unit 7, Monks Cross Shopping Park, York, YO32 9GX	09:00-18:00
York	30/08/21	Lloyds Pharmacy	Monks Cross Shopping Park, Jockey Lane, York, YO32 9LG	10:00-16:00
York	30/08/21	Tesco Pharmacy	Stirling Road, Clifton Moor Centre, York, YO30 4XZ	09:00-18:00
York	30/08/21	Tesco Pharmacy	Askham Bar, Tadcaster Road, York, YO24 1LW	09:00-18:00
Malton and Norton	30/08/21	Derwent Pharmacy	Norton Road, Malton, YO17 9RD	12:00-13:00
Northallerton	30/08/21	Boots Pharmacy	203-204 High Street, Northallerton, DL7 8LW	10:00-13:30 14:00-16:00
Northallerton	30/08/21	Tesco Pharmacy	East Road, Northallerton, DL6 1NP	09:00-18:00
Thirsk	30/08/21	Tesco Pharmacy	Station Road, Thirsk, YO7 1PZ	09:00-18:00

NHS 111

You should use the NHS 111 non-emergency service if you need immediate medical help or advice, but it is not a life-threatening situation. The service is available 24 hours a day, 365 days a year.

When you contact 111 you will speak to a highly trained adviser who is supported by healthcare professionals and they will direct you to the most appropriate medical care.

NHS 111 can be accessed by telephone on 111, or online by visiting 111.nhs.uk.

GP Out-of-Hours Service

You should use the GP out-of-hours service when you require urgent but not life-threatening treatment. The Vale of York GP out-of-hours service is available 365 days a year. It is provided from the urgent care centre at York Hospital and the minor injury unit at the New Selby War Memorial Hospital.

The service does not accept walk-in patients, appointments must be arranged by calling NHS 111. Home visits are provided where appropriate.

Emergency Care

A&E is for medical emergencies and serious health issues, such as having difficulty breathing, chest pains or serious accidents.

If you have a medical emergency, call 999 for an ambulance or go to the nearest emergency department. The emergency department in the Vale of York is located at York Hospital.

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